Privacy Policy

This Privacy Policy explains how we collect and use your information when you use syntraq.cyou. We act as a Data Controller under UK GDPR.

What we collect

• •Contact details you submit (name, phone, email, address)
• •Project information (property type, room sizes, photos you choose to share)
• •Technical data (IP, device, pages) via cookies/analytics

How we use it

To provide quotations, schedule surveys, deliver our services, and for legitimate interests such as improving our site and preventing fraud. We don’t sell your data.

Lawful basis

Consent (forms), Contract (quotes & services), and Legitimate Interests (site analytics & security).

Data sharing

We may share necessary information with vetted subcontractors and suppliers to complete your project, and with payment/IT providers. We only share what’s required.

Retention

Quotes and job records are kept for up to 6 years for accounting and warranty purposes unless a longer period is required by law.

Your rights

You have rights to access, rectify, erase, restrict, object, and data portability. To exercise these rights, email privacy@syntraq.cyou. You can complain to the ICO at ico.org.uk.

Contact

Data Protection contact: privacy@syntraq.cyou, Syntraq Decorating Ltd, 14 Syntraq Way, London EC1A 7QS.